The various market studies and surveys conducted worldwide are clear: one of the aspects that guests value most in a tourist accommodation is the cleanliness of the property. After all, it's easy to understand why, no one likes to spend the night in a house that's dirty, broken or damaged.
The cleanliness and maintenance of a Local Accommodation are essential to ensure its success. Dissatisfied guests are more likely to leave a negative review than satisfied guests are to leave positive one. Therefore, it is crucial to prioritize customer comfort by ensuring regular cleaning and ongoing maintenance of the property.
Hotels and local accommodation have a huge impact on tourism. Most travelers visit new destinations with the aim of experiencing different cultures first-hand, appreciating other landscapes and visiting places of historical and heritage value. That's why hotels, resorts and all kinds of tourist accommodation, which of course includes Local Accommodation, provide a safe, clean and comfortable place for these tourists to rest, relax and regain their strength.
This industry also plays a key role in creating jobs and contributing to the local economy. Tourism and hospitality are significant employers and make a decisive contribution to the GDP of the countries that are most committed to tourism. That's why you should never overlook or underestimate the importance of cleaning crews, maintenance workers, as well as receptionists and other secondary services.
Cleaning and hygiene is also an essential industry throughout modern society in general. This is because it provides an essential service to guarantee everyone's public health. Over the years, this industry has evolved and developed, creating specialized services in different areas, such as carpet and curtain cleaning, window cleaning, disinfection or pest control.
In fact, this is not a new industry. Cleaning staff have been with us forever, tracing their origins back to the dawn of modern civilization. However, technological developments have led to a significant evolution in the services provided, while consumer needs have also changed. And as we have seen recently, with the health emergency resulting from the new coronavirus, this is an issue that is very present in all of our lives.
The Importance of Cleanliness in Short-Term Rentals
If the cleanliness of a Local Accommodation is fundamental, for obvious and natural reasons, this doubles in importance when we're talking about short-term rentals. Any guest wants to feel comfortable when they are away from home and there is nothing worse than checking into a Local Accommodation that is dirty or has traces of the previous guest. And this is very easy to happen in short-term stays.
On a short stay, the cleaning staff may tend to take it easy, on the assumption that the guest hasn't had enough time to get dirty. And this is a very common mistake. Especially since all customers are very demanding, especially when it comes to cleanliness and hygiene. Which means you should never make it easy.
It is very important to use professional services or hire a team exclusively for your property. This guarantees a 100 percent commitment to the cleanliness of your Local Accommodation, as well as ensuring that future guests will feel safe in a clean environment, thus enjoying their stay at your property to the full. And with that, your profitability will be positively reflected.
Cleanliness is one of the factors that most influences the feedback and evaluation of a tourist property, according to studies. It is precisely the characteristic that guests most like to emphasize in the reviews they leave online and, at the same time, it is also the first factor that most customers look for when booking their stay. So it's easy to understand its importance for guest satisfaction.
