Introduction
Feathers Houses, operated by Larify, Unipessoal Lda, NIF 517179342, with headquarters at Parque Tecnológico de Óbidos, Rua da Criatividade, Piso 1, Nº 50, 2510-216 Óbidos, is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your data through our platforms: institutional website, booking engine and check-in process.
Who is responsible for processing your data?
Your data is processed by Larify, Unipessoal Lda, as the entity responsible for the processing, under the terms of the General Data Protection Regulation (GDPR).
When do we collect your personal data? We may collect your data:
- When you visit our website (feathershouses.com)
- When making reservations on the booking engine (bookings.feathershouses.com)
- When you contact us by email, phone or WhatsApp
- During the check-in process
- When using additional services (e.g. transfers, cleaning)
What data do we collect? Depending on the interaction, we may collect:
- Identification data: name, nationality, date of birth, document number
- Contact details: email, telephone, address
- Booking details: dates, number of guests, preferences
- Payment details: credit card (securely processed via Stripe or other)
- Technical data: IP, browser, device, usage data
- Marketing data: newsletter and interaction preferences
For what purposes do we process your data? The data can be used for:
- Compliance with legal obligations
- Communication to SEF (Immigration and Borders Service)
- Invoicing and tax obligations
- Contract execution
- Booking and accommodation management
- Check-in and check-out
- Provision of complementary services (cleaning, laundry, transfers)
- Marketing and communication (with consent)
- Sending newsletters, campaigns and promotional communications
- Service analysis and improvement
- Statistical and behavioral data for continuous improvement
Legal basis for treatment
- Art. 6(1)(c) GDPR - Legal obligation
- Art. 6(1)(b) GDPR - Performance of contract
- Art. 6(1)(a) GDPR - Consent (marketing)
- Art. 6(1)(f) GDPR - Legitimate interest (analysis and improvements)
How long do we keep your data? We only keep data for as long as is strictly necessary:
- To fulfill legal obligations (e.g. SEF - 1 year)
- To manage your booking and stay
- For statistical or marketing purposes, until consent is withdrawn
Who do we share your data with?
- Public authorities (SEF, Tax Authority)
- Technical service providers (e.g. web hosting, CRM, invoicing, Stripe)
- Employees and group companies with equivalent privacy policies
Note: We never sell your data to third parties.
International data transfers
- Your data is stored in the EU. In exceptional cases, they may be transferred outside the EU with appropriate safeguards, such as EU standard contractual clauses, ensuring compliance with the GDPR.
Cookies and tracking technologies We use cookies to:
- Performance analysis (Google Analytics, Tag Manager)
- Booking and payment management (AvaiBook, Stripe)
- Integration with social networks and customer service (Facebook, WhatsApp, Clarity) You can manage cookie preferences in your browser.
Your rights You have the right to:
- Accessing your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Oppose marketing
- File a complaint with the CNPD (www.cnpd.pt)
To exercise your rights, please contact us: 📧 info@feathershouses.com
📞 +351 262 063 977
📍 Parque Tecnológico de Óbidos, Rua da Criatividade, Piso 1, Nº 50, 2510-216 Óbidos
Changes to this Policy
The policy may be updated from time to time. We recommend that you check this page regularly. If you have any questions, please contact us at info@feathershouses.com.